Support and Downloads

Call-In Hours

Monday – Friday
8:00 am – 5:00 pm Central Time

Toll Free: 1-877-STALKER  (Option 4)
(1-877-782-5537)

Direct Dial: 972-398-3750  (Option 4)
Fax: 972-398-3781

Walk-In Hours*

Monday – Friday
8:00 am – 3:30 pm Central Time

*Please call Extension 144 to schedule an appointment

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Brochures

Download the CopTrax System Overview in PDF format.
DOWNLOAD>>

Download the CopTrax brochure in PDF format.
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Download the CopTrax Model B body-worn camera brochure in PDF format.
DOWNLOAD>>

Download the CopTrax Redaction brochure in PDF format.
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QuickStart

Download the CopTrax QuickStart in PDF format. The QuickStart includes
complete instructions on the In-car User Interface.

CopTrax II QuickStart
DOWNLOAD>>

CopTrax II QuickStart – Spanish
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CopTrax Wiring Diagram

Download the CopTrax Wiring Diagram in PDF format.

DOWNLOAD>>

Manuals & User Guides

These files are password protected:

CopTrax Command & Control Center Admin Guide
DOWNLOAD>>

CopTrax Command & Control Center Admin Guide (Spanish)
DOWNLOAD>>

CopTrax User Manual
DOWNLOAD>>

CopTrax Installation Manual
DOWNLOAD>>

CopTrax Body Camera User Guide – Model S
DOWNLOAD>>

CopTrax WSP Evidence Viewer User Guide
DOWNLOAD>>

CopTrax Integrated Redaction User Guide
DOWNLOAD>>

CopTrax Command & Control Center User Guide
DOWNLOAD>>

CopTrax Interview Room Installation Guide
DOWNLOAD>>

CopTrax Video Cutoff Switch Wiring Instructions
DOWNLOAD>>

Contact Tech Support

E-mail CopTrax Tech Support at coptraxsupport@a-concepts.com