Support and Downloads
Call-In Hours
Monday – Friday
8:00 am – 5:00 pm Central Time
Toll Free: 1-877-STALKER (Option 4)
(1-877-782-5537)Direct Dial: 972-398-3750 (Option 4)
Fax: 972-398-3781
Walk-In Hours*
Monday – Friday
8:00 am – 3:30 pm Central Time
*Please call Extension 144 to schedule an appointment
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Brochures
Download the CopTrax brochure in PDF format.
DOWNLOAD>>Download the CopTrax Model S body-worn camera brochure in PDF format.
DOWNLOAD>>Download the CopTrax Redaction brochure in PDF format.
DOWNLOAD>>
QuickStart
Download the CopTrax QuickStart in PDF format. The QuickStart includes
complete instructions on the In-car User Interface.CopTrax II QuickStart
DOWNLOAD>>CopTrax II QuickStart – Spanish
DOWNLOAD>>
CopTrax Wiring Diagram
Download the CopTrax Wiring Diagram in PDF format.
Manuals & User Guides
These files are password protected:
CopTrax Command & Control Center Admin Guide
DOWNLOAD>>CopTrax Command & Control Center Admin Guide (Spanish)
DOWNLOAD>>CopTrax User Manual
DOWNLOAD>>CopTrax Installation Manual
DOWNLOAD>>CopTrax Body Camera User Guide – Model S
DOWNLOAD>>CopTrax WSP Evidence Viewer User Guide
DOWNLOAD>>CopTrax Integrated Redaction User Guide
DOWNLOAD>>CopTrax Command & Control Center User Guide
DOWNLOAD>>CopTrax Interview Room Installation Guide
DOWNLOAD>>CopTrax Video Cutoff Switch Wiring Instructions
DOWNLOAD>>
Contact Tech Support
E-mail CopTrax Tech Support at coptraxsupport@a-concepts.com